Arcadia Home Care and Staffing
920 East Maple Road
Birmingham, MI 48009 map
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Contact: Lorraine Zorbo
              National Sales Director

what we do
In Home Care * Memory Care * Hospice Support
Health Care Staffing

Professional History:
I have been the National Director of Sales with Arcadia Home Care & Staffing since May, 2005, assisting in the sales effort for each of our 55 offices around the country. My responsibilities include coaching and mentoring our sales team as well as having direct contact with potential clients and referral sources. I consult with individuals, family members, social workers, case managers, guardians, attorneys, trust officers, insurance agents, and others who are making decisions about the care that is needed to keep a frail or elderly person safe and happy.

I assist in exploring the options for care, the possible resources for payment of care, the caregiver selection and interviews, as well as participating in care conferences both prior to and after the start of care. I assist individuals by educating them about the benefits of home care services from both a financial and a health perspective.

Civic/Community Activities:

Board Member of the Michigan Brain Injury Provider Council – Ethics Committee Chair; West Michigan Education Committee Chair

Member & Past Board Member of the Greater Grand Rapids Kalamazoo Chapter of the Case Management Society of America – Served as Secretary

American Cancer Society Volunteer – Bronson Hospital Cancer Resource Center where I have direct patient & family contact to inform them of available resources